How can we help?
Getting Started
When you book the service, an account is automatically created for you. To complete setting up your account, simply choose your password and you’re ready to go.
We currently service the south Westchester region – including but not limited to: Bronxville, Mount Vernon, New Rochelle, Larchmont, Yonkers, Dobbs Ferry, Scarsdale, and White Plains, as well as the Bronx, Queens, and Nassau County. If you are not in these areas but are close by and are interested in getting cleaning services, please reach out to us so we can try to accommodate you!
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, bedrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and many more! Those can be selected on the booking form when you select service. Please check out our Services page for more information!
Our prices are based on the number of bedrooms and bathrooms in the home, as well as any extra services you may request. Select the number of bedrooms and bathrooms and the price is shown instantly on the website.
Yes! We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you, if possible. Alternatively, we can use green products if you would prefer. Please let us know in advance if you would prefer green cleaning services so we can plan for this.
Of course! If any special tasks or extras are not listed while booking, please respond to your confirmation email or log into your account and add any comments you would like to be applied to your service so we can try to accommodate your requests.
Pricing & Policies
We offer ongoing incentives for our clients such as discounts on reoccurring services and for the holidays!
For this spring-cleaning season, use SPRING at checkout for savings! You can use this promotion for services up to 5/17/25.
Absolutely. Simply enter your promo code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance.
You can use the Log In page to manage your booking, reschedule, manage Add-ons, and more.
Cleaning services will be fully refunded if the services are cancelled at least 24 hours before the services were scheduled to be provided. If booking is cancelled after 24 hours before the booking, there will be a 20% charge of the pre-tax total.
Manage your Account
Visit our customer login page here.
You can submit a password change request on the customer login page here.
Access our Log In page. Select “Forgot Password” and enter your email address, from there you will be prompted to complete a password reset.
Log into your account and update your address on file.
Log into your account and update your card on file. Your new card will automatically be noted as your default card.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
Trust & Safety
Yes! All of our cleaning professionals are interviewed in-person and pass a nationwide detailed background check.
We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by Launch27 and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very seriously.
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within 24 hours). Please let us know immediately if you’re still not happy after our re-clean is completed.